Privacy Policy

This website is operated by SquirrelSolve Ltd, a company registered in England and Wales under company number 17455099. Our registered office is 20 Church Street, Colne, England, BB8 0LG.

This policy covers the SquirrelSolve corporate website. Renuw has separate privacy information for its website and service.

You can browse this website without creating an account or filling in a form. Like most websites, our hosting infrastructure may process technical request information such as your IP address, browser type, requested page, and the date and time of a request. This is used to deliver the site, maintain its security, and investigate faults.

If you contact us, we receive the information you choose to send, including your email address and message. We use it to respond to your enquiry and handle any related support.

This website can use Google Analytics 4 to measure page views, but only when it is configured and you accept optional analytics. If no analytics service is configured, we do not show an analytics prompt and no analytics is used.

We do not load the Google Analytics tag or send analytics requests before consent, and rejecting analytics keeps it blocked. If you accept, Google Analytics may set first-party analytics cookies and process information about your visit. Advertising storage, advertising user data, ad personalisation, Google signals, and remarketing are not enabled by this website.

When analytics is available, your choice is stored in your browser's local storage so the site can remember it. After you decide, use the cookie icon in the bottom-right corner to reopen Privacy Settings. Withdrawing consent stops future analytics and removes accessible Google Analytics cookies where practical.

We process technical information where needed for our legitimate interests in operating a reliable and secure website. We process messages so we can respond to you. Optional analytics relies on your consent, which you can withdraw at any time.

Service providers involved in hosting and operating the site may process information on our behalf. If you accept analytics, Google also processes analytics information under its own terms and privacy arrangements. We do not sell personal information.

When you follow a link to renuw.co.uk or another external website, the relevant privacy policy applies once you leave this site.

Some hosting or analytics providers may process information in countries outside the United Kingdom, where data-protection laws may differ. The destination and safeguards depend on the provider and how its service is configured. Where a restricted international transfer applies, it must be covered by an appropriate safeguard under applicable data-protection law. You can contact us for further information relevant to your personal information.

We keep contact messages only for as long as needed to deal with the enquiry and any reasonable follow-up or record-keeping need. Hosting and security logs are kept according to the relevant provider's operational retention settings.

Depending on the circumstances, you may have rights over your personal information, including access, correction, deletion, restriction, or objection. You can also complain to the UK Information Commissioner's Office if you have concerns about how your information is handled.

For privacy questions, write to SquirrelSolve Ltd at our registered office: 20 Church Street, Colne, England, BB8 0LG.

General contact information is also available on our Support and Contact page.

We may update this policy when the site or its services change. The latest version and update date will be shown on this page.